Discover how Hotjar compares with Heap

What is the best stack for understanding user behavior? See how Hotjar compares with Heap? Enjoy a detailed comparison of Hotjar vs Heap.

Hotjar logo on Clics Analytics at clics.dev
Hotjar
vs
Heap logo on Clics Analytics at clics.dev
Heap
Detailed comparison

Hotjar vs Heap comparison.

FeaturesHotjarHeap
  • Public pricingIncludedIncluded
  • Free tier or trialIncludedIncluded
  • Self-serve signupIncludedIncluded
  • Usage-based pricing (not per seat)IncludedIncluded
  • Cookieless trackingNot includedIncluded
  • No analytics cookies requiredNot includedNot included
  • EU or regional data hostingIncludedIncluded
  • IP anonymization by defaultIncluded
  • Self-hosted deploymentNot includedNot included
Clics

Clics, the simple privacy first web analytics software

Clics makes website analytics something your team actually looks forward to every week: easy, modern, and genuinely useful. At its core is a clean dashboard anyone can open without training: visitors, traffic sources, goals, conversions, and multistep funnels on one screen, plus a dedicated view for AI referral traffic from ChatGPT, Claude, Perplexity, Gemini, and Copilot.

Its strength is staying simple without giving up what marketing teams actually measure. A tracking script under 5 KB does not set analytics cookies on visitors. Clics is designed with GDPR, CCPA, and PECR in mind, and reports full counts you can trust in reviews.

Unlimited teammates share one workspace, the 14 day trial does not require a credit card, and human support typically replies in under 30 minutes when setup or reporting questions come up.

Clics privacy first web analytics
Hotjar

What is Hotjar?

Hotjar is a behavior analytics tool now part of the Contentsquare family, focused on helping teams understand how users interact with web pages. Core features include heatmaps showing clicks, scrolls, and mouse movements, session replay for watching individual visitor journeys, conversion funnels, on-site surveys, feedback widgets, and user testing recruitment. The platform integrates with Google Analytics, HubSpot, Optimizely, and other marketing tools commonly used by product teams. Hotjar targets product managers, UX researchers, and marketers who need qualitative insights beyond traditional traffic numbers. The free Basic plan offers limited session captures while paid Business and Scale tiers increase recording quotas and add advanced filtering.

Dig into the Hotjar alternative page for Hotjar on Alternatives.

Hotjar in a Hotjar vs Heap comparison context
Heap

What is Heap?

Heap is a product analytics platform that uses automatic event capture to record every user interaction without requiring manual instrumentation. Once the tracking snippet is installed, clicks, form submissions, page views, and custom events are collected retroactively, allowing teams to define conversions and analyze user journeys after the fact. Key features include funnel analysis, retention charts, path exploration, session replay, and an AI assistant called Illuminate that surfaces friction points and drop-off patterns. Heap integrates with data warehouses, CRM systems, and marketing platforms through pre-built connectors. The platform serves product and growth teams that want behavioral insights without heavy engineering overhead.

Compare Heap with Clics on Heap Alternatives.

Heap in a Hotjar vs Heap comparison context
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