Discover how Countly
compares with Smartlook
What is the best experience analytics stack for your team? See how Countly compares with Smartlook? Enjoy a detailed comparison of Countly vs Smartlook.
Countly vs Smartlook comparison.
- Public pricingIncludedNot included
- Free tier or trialIncludedIncluded
- Self-serve signupIncludedIncluded
- Usage-based pricing (not per seat)IncludedIncluded
- Cookieless trackingIncludedIncluded
- No analytics cookies requiredNot includedNot included
- EU or regional data hostingIncludedIncluded
- IP anonymization by defaultIncluded
- Self-hosted deploymentIncludedNot included
Clics, the simple privacy first web analytics software
Clics helps teams worldwide understand how their websites perform without turning analytics into a second job. One privacy first platform brings the reads growth and marketing need into a single calm dashboard. Traffic sources, landing pages, multistep funnels, conversion goals, campaign performance, and a dedicated AI referrals view for ChatGPT, Claude, Perplexity, Gemini, and Copilot sit together so you are not hunting through menus for a weekly answer.
More than page views alone, Clics is built so everyone on the team can read the same numbers. Invite unlimited teammates to one workspace, check reports from phone or desktop, and keep reviews focused on what changed. The tracking script stays under 5 KB, skips analytics cookies on visitors, and is designed with GDPR, CCPA, and PECR in mind so you can measure traffic without cookie banners.
Clics offers a 14 day trial with no credit card required and answers with human support in under 30 minutes when something in your setup or dashboard needs a second look.
What is Countly?
Countly is a digital analytics and customer engagement platform that collects first-party data across web, mobile, desktop, and IoT touchpoints through a wide range of SDKs and server-side APIs. Teams explore that data with real-time dashboards, funnels, cohorts, retention reports, user profiles, drill-down segmentation, and AI-assisted insight generation. Beyond analytics, Countly extends into customer journeys, in-app messaging, push notifications, surveys, crash reporting, and personalization workflows. Both cloud-hosted and self-hosted deployment options are available for organizations that need full control over infrastructure, data residency, and governance. The platform targets mid-market and enterprise teams managing multiple products simultaneously.
Dig into the Countly alternative guide for Countly on Alternatives.
What is Smartlook?
Smartlook is qualitative analytics for websites and mobile apps: session recordings, heatmaps, events, funnels, crash-linked replays, and integrations with Salesforce, Slack, Intercom, and Zendesk. Smartlook has published an end-of-life path with no new subscriptions after May 2026, no renewals after August 2026, last support for paid plans by August 2027, and full decommissioning on September 2027. Replay and heatmap capabilities will continue inside Splunk Digital Experience Analytics for customers who adopt Splunk, without automatic migration of historical Smartlook data. Teams currently using Smartlook should plan their transition strategy to an alternative platform before the final shutdown date arrives.
Compare Smartlook with Clics on the Smartlook Alternatives page.
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