Discover how Smartlook compares with Heap
What is the best product analytics platform for your team? See how Smartlook compares with Heap? Enjoy a detailed comparison of Smartlook vs Heap.
Smartlook vs Heap comparison.
- Public pricingNot includedIncluded
- Free tier or trialIncludedIncluded
- Self-serve signupIncludedIncluded
- Usage-based pricing (not per seat)IncludedIncluded
- Cookieless trackingIncludedIncluded
- No analytics cookies requiredNot includedNot included
- EU or regional data hostingIncludedIncluded
- IP anonymization by default
- Self-hosted deploymentNot includedNot included
Clics, the simple privacy first web analytics software
Clics helps teams worldwide understand how their websites perform without turning analytics into a second job. One privacy first platform brings the reads growth and marketing need into a single calm dashboard. Traffic sources, landing pages, multistep funnels, conversion goals, campaign performance, and a dedicated AI referrals view for ChatGPT, Claude, Perplexity, Gemini, and Copilot sit together so you are not hunting through menus for a weekly answer.
More than page views alone, Clics is built so everyone on the team can read the same numbers. Invite unlimited teammates to one workspace, check reports from phone or desktop, and keep reviews focused on what changed. The tracking script stays under 5 KB, skips analytics cookies on visitors, and is designed with GDPR, CCPA, and PECR in mind so you can measure traffic without cookie banners.
Clics offers a 14 day trial with no credit card required and answers with human support in under 30 minutes when something in your setup or dashboard needs a second look.
What is Smartlook?
Smartlook is qualitative analytics for websites and mobile apps: session recordings, heatmaps, events, funnels, crash-linked replays, and integrations with Salesforce, Slack, Intercom, and Zendesk. Smartlook has published an end-of-life path with no new subscriptions after May 2026, no renewals after August 2026, last support for paid plans by August 2027, and full decommissioning on September 2027. Replay and heatmap capabilities will continue inside Splunk Digital Experience Analytics for customers who adopt Splunk, without automatic migration of historical Smartlook data. Teams currently using Smartlook should plan their transition strategy to an alternative platform before the final shutdown date arrives.
Compare Smartlook with Clics on the Smartlook Alternatives page.
What is Heap?
Heap is a product analytics platform that uses automatic event capture to record every user interaction without requiring manual instrumentation. Once the tracking snippet is installed, clicks, form submissions, page views, and custom events are collected retroactively, allowing teams to define conversions and analyze user journeys after the fact. Key features include funnel analysis, retention charts, path exploration, session replay, and an AI assistant called Illuminate that surfaces friction points and drop-off patterns. Heap integrates with data warehouses, CRM systems, and marketing platforms through pre-built connectors. The platform serves product and growth teams that want behavioral insights without heavy engineering overhead.
See the full write-up for Heap on Alternatives.
More head-to-head comparisons
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